Last Updated: June 1, 2025

Welcome to Pankratz & Co.! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Pankratz & Co. ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website https://pankratzco.store (the "Site"), and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes personal information that can be used to identify you. This may include your name, shipping address, billing address, email address, and telephone number, which you provide to us when you register an account, place an order, or communicate with us. We also collect details about your orders and purchase history.

When you make a purchase, payment information is collected. However, please note that we use third-party payment processors to handle payments. We do not store your full credit card or debit card numbers. These are provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy.

Additionally, like many site operators, we may collect information that your browser sends whenever you visit our Site. This is often referred to as "Log Data" or "Usage Data" and may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may also collect information about your device type.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to process your orders and manage your account. This includes sending you emails to confirm your order, notify you about shipment, and manage payments, deliveries, and any returns or refunds according to our policies.

We may also use your information to communicate with you regarding your account or orders, respond to your inquiries, and provide customer support. Your information helps us to monitor and analyze usage and trends to improve your experience with the Site and our product offerings. We may use your information to detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities to protect our rights and the rights of others. Furthermore, we may use your information to comply with applicable legal requirements, such as tax laws and other government regulations. With your consent, where required, we may use your information to send you promotional emails about new products, special offers, or other information we think you may find interesting. You will always have the option to opt out of such communications.

3. How We Share Your Information

We do not sell your personal information. However, we may share information we have collected about you in certain situations. Your information may be disclosed to third-party service providers that perform services for us or on our behalf. This includes payment processing, data analysis, email delivery, hosting services, customer service, and shipping and fulfillment services for your orders. These service providers will only have access to the information necessary to perform their functions and are obligated to protect your information.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site or the public, or protect against legal liability. In the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, your personal information may be transferred as part of that transaction. We may also share your information with your consent or at your direction.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer periods.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. A cookie is a small file placed on your device. When you access the Site, these tracking technologies may be used to collect information about your online activity over time and across different websites. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. You may also have the right to opt out of certain uses of your personal information, such as for direct marketing purposes.

8. Third-Party Links

The Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under this age without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at pankratzco.contact@gmail.com.